Kindly note that only a limited number of cots is available, so if needed, this is subject to availability. Please note There is a $130 cleaning fee that is additional to your accommodation and will be charged directly to the guest by the hotel (it applies to all bookings and if you stay more than 7 nights, the cleaning fee is charged weekly). There is a 1.5% non-refundable charge for all Visa and MasterCard credit card payments and 2% American Express Cards. All bookings for Friday and Saturday nights, New Year’s Eve or other peak period dates will have a $300 for Apartments ($1000 local and Broken Hill guests) and $500-$1000 for Homes and Penthouse bookings ($2000 for local and Broken Hill guests) bond authorisation on credit card provided by registered guest (for bookings 4 days or more or for local and Broken Hill guests the bond will be processed as a sale and will incur a credit card surcharge (non-refundable surcharge for American Express cards) and the balance refunded as per the below terms): - If funds are not available for bond authorisation, self-check in access instructions for accommodation will not be provided. Bond authorisations are processed two days prior to arrival, or where booked within two days of arrival, it will be processed on booking. Afterhours access will not be given to guests that have not confirmed their booking with the hotel directly via phone during reception hours and provided all identification and other details that are required to confirm the guests booking; And no cancellation will be accepted in this event. No refunds will be issued. Guests who want to split the king bed into two single beds must request at least 24 hours prior to arrival and a $20 AUD fee will be charged to the guest by the hotel.