In a prime location in the centre of Hanoi, Agarwood provides free WiFi throughout the property and free private parking for guests who drive. The property is situated less than 1 km from Trang Tien Plaza, a 10-minute walk from St. Joseph Cathedral and 2.8 km from Ha Noi Railway station. The property is non-smoking and is located 100 metres from Thang Long Water Puppet Theater.
Popular points of interest near the hostel include Hanoi Old City Gate, Hanoi Opera House and Hoan Kiem Lake. The nearest airport is Noi Bai International Airport, 24 km from Agarwood.